Characteristics of personality

Soft skills are broadly applicable across job titles and industries it’s often said that hard skills will get you an interview but you need soft skills to get and keep the job having the technical skills and knowledge to successfully execute our job duties is only one part of being the best we can be in the workplace. In addition to these hard skills, we also need soft skills no matter what our position organization or industry.

Leadership
• Introduction
• Principles of Leadership
• Leadership models
• Powers used in leadership
• Leadership styles
• Elements of a team
• Types of team players
Anger Management
• Introduction
• What causes Anger?
• Types of Anger
• Approaches to deal with anger
• Strategies to keep your anger at bay
Stress Management
• Causes of stress
• Signs or symptoms of stress
• Keep stress under control/manage your stress
• Beating stress – A proposed solution